Author Topic: trying to email from website but vista pc will not, xp will send  (Read 2885 times)

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From website www.bostonairinc.com

At menu select contact
Running PC with VISTA I get an error message saying my default client is not configured correct, something to that effect.

I use my other Desktop running XP & I have no problem sending.
Both PC's are in my apartment running Comcast Hi-Speed cable.
Both PC's use webmail and Outlook Express.
XP no problem sending but VISTA I can't send.
The Email should have the address of bostonairinc ... ...@bellsouth.net

Anyone have suggestions?
Arthur H
 :-\



adjusted your email.  posting email in normal form on a website or forum will generate YEARS of spam. -Sami
« Last Edit: July 24, 2008, 09:33:27 PM by Samrc »

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Re: trying to email from website but vista pc will not, xp will send
« Reply #1 on: July 24, 2008, 09:45:00 PM »
Quote
default client is not configured correct
Please clarify:  When do you get the error? 
- Do you get it when you click CONTACT US from menu?
- Or once you are on the contact page and try to send and email?

Usually getting an error trying to load an email program from a website is due to not assigning a DEFAULT browser and email program.
Open your Internet Explorer.  Tools > Internet Options > Programs tab  Check to see if your email program is assigned in that page. (if you use Outlook, assign Outlook, etc). You may need to make that browser your default.

BUT you are using VISTA so you will have DIFFERENT issues.  This is not a web issue. Purely Vista this time.
Looks like others have run into it too!
I found a tutorial for your VISTA Mailto link situation here.
Good Luck!
-Samantha
TNG: "Sometimes, you can make no mistakes, do everything right, and still lose" - Capt Picard to Data
(:turtle: In memory of Turtle: May 22, 1944 - Nov 24, 2007  GURU, mentor, and really nice guy! :turtleleft: )