Give us a link to your site and I will see if your favicon is working, if it is made right, and in the right place.
I sent you to this thread for a full discussion on the topic.. Did you look through it? Fred also had difficulty and we resolved his situation. The highlights of that thread are:
1) The file MUST be named
favicon.ico <<<Note that this one is all lowercase, no caps.
2) The file MUST be put into your main directory of your site.
DO NOT USE CSB TO UPLOAD THE FILE. Find your index.htm file that is your HOME PAGE (each subdirectory also has an index.htm file so you want to make sure you are in your main directory). Take a look at your publishing settings in CSB. Publish, OPTIONS, MODIFY Do you have to have something in your FTP DIRECTORY field (ex: web, www, public-html, etc)? If YES, then that folder is your main website directory. Make sure your favicon.ico file is put into that folder.
3) Some people ALSO place a piece of code at the top of the page in an insert HTML. Most modern browsers DO NOT NEED code and will automatically search for the favicon.ico file without extra instruction, but if you want it, here's the code. DO NOT CHANGE IT! There are 3 versions of the code. I recommend you put all three in since there is not a consensus for which is BEST for ALL browsers:
<link rel="icon" href="favicon.ico" type="image/x-icon">
<link rel="shortcut icon" href="favicon.ico" type="image/x-icon">
<link REL="SHORTCUT ICON" HREF="
http://yoursite.com/favicon.ico">
If using CSB 3 or 4 or 5, put CODE ONLY into one normal Insert HTML box at the top of the page. Only one is needed even if you decide to use all 3 snippets of code (which I have done several times).
If using CSB5 you could put the code into the HEAD of page in page properties instead.
I usually only place the code into the HOME PAGE.
4) Favicons are FINICKY! Sometimes you see them, sometimes you don't.
A. If you or your visitor has bookmarked BEFORE you made a favicon, then the link did not pull it in.
Usually it is necessary to delete that bookmark close all browser windows, then come back in and re-bookmark. B. Other folks might actually get the icon without doing anything.
c. And some people that get the bookmark & favicon working fine may LOSE the favicon when they clear temp internet files!
Favicons are stored in TEMPORARY INTERNET FOLDER for IE and will be lost when that folder is cleared. BUT the pesky little images are stored in a separate place for FireFox so folks using that browser will not "lose" your image!
5)
Want to see the favicon after you put it in place? delete your bookmark/favorite entry for that site/webpage
close internet explorer
reopen
bookmark/save to favorites again.
close internet explorer
reopen and look at your favorites.
If it does not appear now then you have not put the favicon.ico (must be named like that) in the right place on your site (must be in you main directory stored with your home page),
or have not created it properly. You can create a lovely ico file using the free photo viewer IRFANVIEW, which I highly recommend.I was trying not to duplicate threads but hey...that's fine. Now this thread is more comprehensive than the older one! Might make this one an FAQ!
Let us know how it goes.
