Author Topic: Slow loading on forum (Read 22728 times)

hidden · « **on:** March 26, 2007, 07:25:30 PM »

Hi Sam, Probably nothing you can do - but I just wanted you to know that over the last few days any page I have visited here is taking a super long time to load even up to a minute after the log in - I am on high speed broadband and it was not like that before - maybe its just me and something with my server - or maybe something has changed?

hidden · « **Reply #1 on:** March 26, 2007, 07:46:14 PM »

Yep its very slow.
But your main site is ok.

maybe a ticket to see if MySql needs restarting?

hidden · « **Reply #2 on:** March 27, 2007, 09:06:22 AM »

Thanks for the heads up. Will contact host about it.
The site and forum seem to load fine for me on home, office and my mothers machine...

hidden · « **Reply #3 on:** March 27, 2007, 09:15:31 AM »

Agreed. It is slow but not too much at 32 seconds to load (Done = 0 items remaining) Samisite home page which usually takes about 10/15 seconds.

hidden · « **Reply #4 on:** March 27, 2007, 04:35:02 PM »

Please don't compare ANYTHING to my home page!
I am a bit embarrassed by it.

Home page is VERY overloaded!
It used to be ok but it has become VERY cluttered.
I have way to much CRUD on it and I break just about every rule on that page! Everything I tell everyone else NOT to do, I am doing. Too much movement (animation), too long, too heavy, too many images, some are too heavy, and I layer too many table inside table, inside table, inside table, inside table, inside table... I keep thinking it is time for a freshen up...but just can't face the task yet...

BUT...on the bright side it only takes 15 seconds..

and has NO SOUND.

hidden · « **Reply #5 on:** March 27, 2007, 08:24:32 PM »

Compared to last week it is very slow
other SMF forums bigger thatn this one load very fast
not sure what it is, but it takes 20-30 seconds for a page to display now.

hidden · « **Reply #6 on:** March 27, 2007, 10:25:17 PM »

Too many smilies? (they are tiny!)
Too many images? Maybe need to trim back to only allowed avatars

It's late but finally turned in a help ticket to host to check out situation.

Crossed for luck in finding quick fix.

hidden · « **Reply #7 on:** March 27, 2007, 11:33:22 PM »

MySql has been restarted.
I also optimized the tables and checked for errors (none found).

Is the forum loading faster now?

I can't tell the difference since my connection has been fine all the time.

hidden · « **Reply #8 on:** March 28, 2007, 12:00:42 AM »

not according to the last few pages I just browsed - seemed about the same and posting is very slow to load too.

hidden · « **Reply #9 on:** March 28, 2007, 08:43:31 AM »

Forum loads very quickly from here in Florida (less than 2 seconds) at my work machine, home machine and at my mothers (on her new dsl connection) on both IE and Firefox.

So maybe it is not on the TCH server or my site specifically.
Maybe it is location related?

There are 4 ways to connect to this forum. Maybe there is a difference for you if you use a different address (should be the same if DNS is working properly)...
http://forum.samisite.com
http://www.forum.samisite.com
http://samisite.com/forum/
http://www.samisite.com/forum/

I really don't know....grasping at anything about now. Especially since I can not SEE what you folks see...

hidden · « **Reply #10 on:** March 28, 2007, 01:41:31 PM »

it's very slow compared to a few days ago.

It never was speedy for me, 10 to 20 seconds load time for a page.

Here's what it took for this page 1:38 EDST

Page created in 60.146 seconds with 24 queries.

think it may be the bad block of ip addresses at TCH? their forum was slow until they changed to the new block.

Jim

hidden · « **Reply #11 on:** March 28, 2007, 03:41:02 PM »

And this is what I get from work:

IN IE: Page created in 0.096 seconds with 10 queries.
IN FF: Page created in 0.098 seconds with 12 queries.

If it were bad IP's, wouldn't that affect EVERYONE accessing the forum, not just a few?

hidden · « **Reply #12 on:** March 28, 2007, 06:25:17 PM »

Sam, Today it said page created in 3.16 seconds when I logged in but I actually counted to 13 before it appeared - opening posts today takes anywhere from 20 to over thirty seconds

I am in Florida now too...

Yeah it is a bit puzzling ... especially when it was so fast before and seems to have suddenly just started happening. For sure any site can be slow on occasion but this has remained consistant since it began. I am logging in from the same address as I ever was. If any of this helps??

hidden · « **Reply #13 on:** March 28, 2007, 06:26:45 PM »

Just noting that it took 23 seconds for that last message to post and 19 seconds to open this reply screen.

hidden · « **Reply #14 on:** March 28, 2007, 06:35:33 PM »

I sent this to tech support:

Quote

Had these comments about the forum today (after re-start of mysql).
"seemed about the same and posting is very slow to load too."

"Here's what it took for this page 1:38 EDST
Page created in 60.146 seconds with 24 queries."

Yet about the same time, I had results like this:
IN IE: Page created in 0.096 seconds with 10 queries.
IN FF: Page created in 0.098 seconds with 12 queries.

What could be causing this?

Then Host Tech support just now replied with this:

Quote

I am getting "Page created in 0.342 seconds with 11 queries." right now. However, If anyone getting a high value like 60.146, it should defenitely because of connectivity, becasue forum is working fine and the server load is very low.

So it appears I can not FIX the problem... You must report it to your ISPs.

hidden · « **Reply #15 on:** March 28, 2007, 06:37:44 PM »

Was considering posting this topic temporarily for any member to be able to post results. But since tech support says its a connectivity issue, I am not sure it would accomplish anything.....

===========
Subject: >>> HOT TOPIC! PLEASE POST YOUR RESULTS!!! FORUM LOADING
Some users have reported slow loading. It is being checked out. To help, please post your state (or country) connecting from and copy your load time from the bottom of the main page of the forum. We are trying to identify WHERE the problem is and what can be done. Since not all users are having difficulty, it may be helpful see the AREAS where the problem does/does not exist. Thank you for your assistance with this diagnosis!

FLORIDA IE6 Page created in 0.106 seconds with 12 queries.
FLORIDA FF Page created in 0.093 seconds with 11 queries.
==========

hidden · « **Reply #16 on:** March 28, 2007, 06:52:55 PM »

A connectivity issue?

That - hmm I dunno about that ... For example MSN forums go through phases where their forums are extremely slow and if you search it out you will find several forums complaining of it at once and eventually and/or occasionally Msn will announce a server update or some other server change. After their last change a few months ago the forums in general have slowed considerably and for most users.

I also wanted you to know that over the last few days hitting post or a link often does not go through immediately and sometimes takes two or three clicks.

Today, some of the posts I tried to visit didn't load at all and I got the site is experiencing difficulties try later message. Also on some topic page loads any smileys in the page don't show up but may after hitting refresh.

Good luck Sam I wish I could be of more help.

hidden · « **Reply #17 on:** March 28, 2007, 08:52:23 PM »

Hey Turtle....
This forum is the only SUBDOMAIN that samisite.com has.
Since the main site and subdirectories seem to load faster for you folks, could this be a DNS issue on the SUBDOMAIN?

hidden · « **Reply #18 on:** March 28, 2007, 08:58:46 PM »

I wonder... What about their routers? In relation to a message mentioned about similar qualities having occured at msn sites, it seems to me less likely that people from various parts of the country suddenly all started having this problem at the same time due to individual server problems.

PS I don't tend to think it's the smileys as per page load there are no more than there were on average.

hidden · « **Reply #19 on:** March 29, 2007, 02:55:59 AM »

No DNS would have resolved by now
and I use samistie.com/forum

Your main site is still fast, so its not routing or server.

Anything changed in the forum software or the .htaccess in the last week or so ?

hidden · « **Reply #20 on:** March 29, 2007, 05:47:43 AM »

Wow something just changed for me at work
the forum is back to being fast

hidden · « **Reply #21 on:** March 29, 2007, 07:16:42 AM »

Fast for me too now.

hidden · « **Reply #22 on:** March 29, 2007, 08:21:10 AM »

And its fast at home now too
maybe it was a routing issue somewhere that only affected some of us.
Anyway

hidden · « **Reply #23 on:** March 29, 2007, 09:50:30 AM »

I did nothing. Forum has not changed (though I ran the optimization on tables the other day).

I am THRILLED to hear you folks are back to the speed that I have had!!!

hidden · « **Reply #24 on:** March 29, 2007, 11:38:24 AM »

It's much better this morning.

Page created in 29.823 seconds with 24 queries

I'm in Northern Virginia, Adelphia (just purchased by Comcast) pop is in Philadelphia.

Jim

hidden · « **Reply #25 on:** March 29, 2007, 01:18:24 PM »

29 seconds is good for you?

I have less than 2 seconds!!!

Sounds like something is still dropping out along the way to the forum for you.

hidden · « **Reply #26 on:** March 29, 2007, 03:37:06 PM »

Quote from: hidden on March 29, 2007, 01:18:24 PM

29 seconds is good for you?

I have less than 2 seconds!!!

Sounds like something is still dropping out along the way to the forum for you.

It is usually 40 to 60 seconds. Trouble seems to be on the Comcast side. Most sites are fast but there are a few that are slow. Comcast says nothing is wrong

hidden · « **Reply #27 on:** March 29, 2007, 05:36:15 PM »

WOO HOO ITS back to zippy fast for me!!!!! Yup it just can't be a coincidence - maybe they didn't want to admit a problem but fixed it anyway lol

hidden · « **Reply #28 on:** March 29, 2007, 06:06:32 PM »

Turtle - I hear ya what you were saying about the routers and servers but I was thinking that because a company as big as Sam's host has several routers and servers that maybe the forum is on a different one than the site due to the nature of it. I know someone who works at a host in Hawaii and he told me sometimes a persons site may even be stored on several different servers depending on its size and over what period of time it is developed. CGI bins may be on a separate server that is dedicated to them for example. He also told me that sometimes when they do maintenance they switch things from one server to the other .... not that I understand all that he tells me all the time but I picture that with all the mainframes they have to handle their loads it is more of a hardware thing going on ... who knows maybe it was as simple as someone needed to replace a cable

Is anybody still loading it slow?

?

hidden · « **Reply #29 on:** March 29, 2007, 07:18:07 PM »

It was not the server as Sami and others did not have a problem.
And no one else on the server reported a problem that I know of.

Routing issues can happen for different people.
It depends on how your ISP connects to the net and then how you are routed to the server.
Many times there are as many as 15-20 hops.
Sometimes a path has a problem as I think this was the case and it looks like it was fixed.

hidden · « **Reply #30 on:** March 29, 2007, 07:22:14 PM »

Nope...REALLY don't think it was at my host TCH.
As unbelievable as is sounds, TCH is very good about saying when THEY have a difficulty. If they have an issue, THEY DO admit it and not hide problems. It's one of the reasons I really recommend them to others. No other host I have dealt with (or must deal with now) is run the way TCH is. Not that they are perfect by any means. Mistakes/goofs can happen. But truly believe the problem was not in the TCH equipment if they say it wasn't.

The forum is in PART of my allotted space, all of it residing on the same server.

Since there are many hops between your pc and the forum, there might have been similar routing paths as your connections were coming close to the site. Maybe the path that MY ISP has does not go through the slow router(s). When I did a tracert, I had no slow downs along the way. You folks might be struggling if you are going through a bad area on the way...

[edited:

I was typing the same thing as Turtle!!!]

hidden · « **Reply #31 on:** March 29, 2007, 09:00:30 PM »

well that makes sense..

hidden · « **Reply #32 on:** March 30, 2007, 12:01:35 AM »

I found a neat visual route tool that
shows how a site gets to your computer.

wish I had it before this.

Visual Route sample of this forum and other sites.
http://www.thepetscorner.com/tracer/

Link to free program at bottom of page.

hidden · « **Reply #33 on:** March 30, 2007, 01:40:29 AM »

Wow that is so neat-o Turtle! I downloaded it. Thanks for sharing!

Sam now that this has come to a conclusion and with such interesting info coming to light, might this post be moved to general discussion in case it happens again or so it won't discourage a newcomer if they happen to get slow load times?

hidden · « **Reply #34 on:** March 30, 2007, 09:21:29 AM »

Moved the thread to forum comments.

Turtle, please post about that tracer under favorite web tools!!

hidden · « **Reply #35 on:** March 30, 2007, 09:34:55 AM »

Ok

News:

Author Topic: Slow loading on forum (Read 22728 times)

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