Tappin looks like a fabulous product, so I downloaded the free version to try it out. By the time we tried it, they had a new version so my old version didn't work.
They told me they had an updated version (but they didn't notify anybody) and I had to download and install it.
I asked for the location of the updated file so I could download it, and I asked if I needed to uninstall the old version.
Instead of answering my questions, they congratulated me on installing the new version.
We went back and forth for a while - they keep talking about my iPhone and Android devices, even though I have told them I don't have any mobile devices, just a computer.
I never got an answer to my questions, so I finally gave up an uninstalled Tappin.
If they cannot even send me a url to the page where I can download the software - after 3 requests - then I certainly don't trust them with access to files on my computer.
By the way, I am using CrashPlan for online backup, and it has worked quite well.
Xara is working out great too. I still don't understand all the "layers." If you drag a picture onto your Xara page and it doesn't show up - check the Layers and see which one is active.
Thanks again for all of your great work Samantha, we appreciate it more than you know.
Better and better
Ed