Author Topic: I FORGOT MY PASSWORD  (Read 1847 times)

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I FORGOT MY PASSWORD
« on: March 04, 2014, 04:03:07 PM »
hI FOLKS, I forgot my password in Cute site builder 5. Can anyonr tell me how to reset it?
Many Thanks

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Re: I FORGOT MY PASSWORD
« Reply #1 on: March 04, 2014, 09:13:08 PM »
Password?
Do you mean the password protection option for a page?
Or are you referring to the serial number?
Serial numbers are easy to fix.  Go to the globalscape support page/lost serial number
Put in the email address you used to buy/register the software.
If you don't have that anymore, call their support line.
-Samantha
TNG: "Sometimes, you can make no mistakes, do everything right, and still lose" - Capt Picard to Data
(:turtle: In memory of Turtle: May 22, 1944 - Nov 24, 2007  GURU, mentor, and really nice guy! :turtleleft: )

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Re: I FORGOT MY PASSWORD
« Reply #2 on: March 05, 2014, 08:29:23 AM »
I wish it was that easy i am trying to publish a updated web page and i get a popup requesting my password. I know i am tying in the correct one but i cant get access to my web page to update it. Is there a way to reset that password some how it got corrupted.
Many Thanks
Bob
its cute site builder 5

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Re: I FORGOT MY PASSWORD
« Reply #3 on: March 06, 2014, 07:33:13 AM »
Hi, if its your ftp password in csb not being accepted you will have to contact your web hosting company and ask them why its not being accepted. csb saves it and also the web host has it. Good luck, grs tools
Graeme.

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Re: I FORGOT MY PASSWORD
« Reply #4 on: March 08, 2014, 11:06:04 AM »
The last post is correct.  Contact your web host.  Problem is at their end.

Read more here:  http://www.samisite.com/publish/id79.htm#loginrequired
-Samantha
TNG: "Sometimes, you can make no mistakes, do everything right, and still lose" - Capt Picard to Data
(:turtle: In memory of Turtle: May 22, 1944 - Nov 24, 2007  GURU, mentor, and really nice guy! :turtleleft: )